Privacy Policy

Company and website privacy policy

Our privacy policy governs the way in which we process any personal information provided to us. This policy will be updated here if and when our processing methods for your information is changed. It is possible to access our website and browse most of our content without disclosing any personal data. In the course of monitoring and processing information, our main site does not currently utilise cookies, however in the event that cookies are set by additional website content, services or advertising providers, these will not contain any information which may subsequently identify you.

Processing and use of data

The personal information you may provide (which may include your name, address and any other details which concern you as an individual) may be processed by us. Our website also make use of statistical monitoring code in order that visitors to our site can be monitored to allow us to assess the volume of website traffic to various pages and in turn enable us to improve the site for the benefit of all. Our website developers and marketing providers may also have access to our data, however, they will only be processing our data in accordance with this privacy policy.

We may use the information provided by you to complete your requirements, processing other transactions which are authorised or made by you with us, notifying you of special offers, and providing other marketing information which we think may be of interest and also to undertake product or customer research.

Disclosure of information

We undertake not to provide your personal information to external third parties, except where required by UK law, and in such circumstances that any third party undertakes to use your information for the same purposes as set out in this policy.

We also confirm that your information will not be disclosed to government or local authorities or other government institutions except as required by law or other binding regulations.

Security and information protection

We implement several technical and procedural measures to protect all personal data that we have control of, as far as possible from unauthorised access, destruction or accidental loss but offer no guarantee that an event could occur.

Freedom to access information

Our storage of personal information, you have provided it to us, is by registering on our database as a potential customer.

It is your right to request confirmation that storage of personal information about you by emailing us and, if you wish, upon payment of a nominal fee of £10, a copy of your personal data will be supplied by email. Proof of your identity is required before providing any information and we reserve the right to refuse such a provision if identity is not established to reasonable satisfaction.

Consent, enquiries and unsubscribing

You may make any enquiry or concern about our privacy policy or the way in which we are handling personal data, by contacting our Company Secretary.

You may at any time cease our processing of your information or request deletion of any information we hold about you, by sending a message to our IT Manager and inserting “unsubscribe” as the subject heading.

An option is also available to you at the point of any electronic communication by clicking the unsubscribe option button.